The Development of Framework for Measuring English Proficiency of Prospective Thai Tour Guides (65821)

Session Information: Assessment Theories & Methodologies
Session Chair: Justine Wong

Sunday, January 8, 2023 (13:40)
Session: Session 1
Room: Live-Stream B
Presentation Type:Live-Stream Presentation

All presentation times are UTC-10 (Pacific/Honolulu)

There is a recent change in licensing policy of tour guides from non-examination licensing to a requirement for passing a licensure examination as a pre-requisite for becoming accredited tour guides in Thailand. The licensure examination assesses subject knowledge and English proficiency of tourism graduates who want to get a license. However, there is no explicit description of standards indicating candidates’ expected level of achievement in using English in this examination. This study aims to introduce the process of developing a framework outlining performance standards of English for Thai tour guides to accommodate an assessment of those who are preparing to be granted tour guide licenses. The study also presents how the framework is used to design a test blueprint which is a pre-requisite for constructing test items that aim to measure level of English proficiency of tour guides, and, to establish a minimum standard of proficiency required for licensed tour guides. The development process is underpinned by the standards-referenced assessment model and the concept of English for Specific Purposes (ESP). It was mainly divided into two sections: framework development and framework validation. In framework development, a need analysis was implemented through policy analysis and domain analysis. The analysis results were used to develop the framework in relation to the construct of ESP where the developed framework consisted of the description of performance standards described for different proficiency levels. Subsequently, the framework was validated by consulting two different Advisory Groups which included language experts, tourism experts and tour guides.

Authors:
Kuliga Tanasavate, The University of Sydney, Australia


About the Presenter(s)
Ms Kuliga Tanasavate is a University Doctoral Student at The University of Sydney in Australia

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Posted by Clive Staples Lewis

Last updated: 2023-02-23 23:45:00